This Privacy Policy is effective Mar 1, 2023 and last updated Mar 1, 2023.
1. Our Service
Welcome to Getgo. Getgo is where neighbors plug into the neighborhoods that matter to them. We believe by bringing neighbors together, we can cultivate a kinder world where everyone has a neighborhood they can rely on.
We invite you to read this Privacy Policy (“Privacy Policy”), which explains our privacy practices and how we handle your personal information collected through Getgo, as well as through social media, our marketing activities, our live events, and other activities described in this Privacy Policy. This Privacy Policy also explains how we use and share such information and your choices.
We use “Getgo” to refer to the Getgo websites and our iOS and Android apps (also referred to as our “Services”). We also use “Getgo,” “we,” “us,” and “our” to refer to the companies operating the Services.
Unless otherwise indicated, this Privacy Policy applies to all of our Services in all geographies in which Getgo offers its Services. Certain portions of this Policy apply only to Services offered in particular geographies; please see Section 11 for additional information. Capitalized words used but not defined have meanings.
2. What information is collected?
We may collect personal information from you, through technology that automatically collects information from your browser or device and from third-party sources. See below for examples. Note that not all Getgo account types and features are available in all locations, so some of the examples below may not apply where you live. We may also collect personal information not specifically listed below, which we use consistent with this Privacy Policy or as otherwise described at the time of collection.
2.1. From you.
● Your contact details.
○ When you sign up for Getgo, you may provide your name, address, phone number, profile photo, email address, location, date of birth, gender, demographic information, and similar information.
○ If you want to join Getgo, or use a Getgo service before it has been introduced to your neighborhood, then you can choose to give us your contact information and ask us to notify you when we do introduce the service to your neighborhood.
○ If you contact support, you may provide us with your contact information and a description of the issue so we can respond.
● Data from other accounts. If you use a third party, like Facebook, Google, or Apple to log in to Getgo (or later connect your third-party account to your Getgo account), then you authorize the third party to share your personal information with us, including your name, photo, email address, and any other information you agree to share.
● Posts, interests, location, and recommendations.
○ You may share information about yourself in your profile, including your interests, skills, a picture, information about your household, biographical information (such as your job, hometown, time you have spent living in the area, etc.), emergency contact, or even what you love about your neighborhood.
○ You may share information about your interests, including joining a Group or following a neighborhood or topic.
○ You may post on Getgo, or send a private message. Posts may include but are not limited to text, photos, or video, tagging people or places, offering things for sale, and anything else you want to share.
● Survey data. We may contact some Members to request participation in a survey or other general research. If you choose to participate in these, you may provide information, feedback, and comments to us in response.
● Contests, sweepstakes, and prize drawings data. If you take part in a contest, sweepstakes, or prize draw, then you may provide information, feedback, and comments in response.
● Messages and email data. We collect information about you when you send, receive, or engage with messages, emails or physical mail in connection with our Services, including whether you have opened or acted on those messages.
● Photos and videos. You may choose to grant the Services permission to collect images, video, and other information from your device’s camera and photos, such as when you include images and video in your posts. These files may include metadata indicating how, when, where and by whom they were created and how they are formatted. Metadata can make your files more searchable and interactive, but it may be accessible to other Members or anyone else who can access the files.
● Contact lists. With your permission, we may sync your contacts with Getgo, including their name, email address, physical address, and phone number. You may also manually enter the contact information of your neighbors. We use this to help you see which of your contacts are already on Getgo, invite contacts who aren’t on Getgo to join, get notified when contacts join and see more of what’s relevant to you through personalization.
● Geolocation. You may grant the Services permission to access your device’s precise geolocation, which we use to confirm your address and help us operate or personalize our Services, including by tagging posts, adding information to a map, and helping us show you more relevant content or ads.
2.2. From your browser and device.
With your permission, where it is required by applicable laws, we, our service providers and partners collect technical information when you visit or use Getgo, engage with our partners, or interact with our or our partners’ marketing communications, including:
● Device data, such as your device’s manufacturer and model, operating system and version, screen resolution, RAM and disk size, CPU usage, unique identifiers (including identifiers used for advertising purposes), crash data (if applicable), what device settings you’ve enabled, carrier, radio/network information (e.g., WiFi, LTE, 3G), and general location information such as city, state or geographic area. Your device and software settings affect what information your device makes available to us.
● Online activity data, such as the date and time you visited, duration of access, the browser or app version you used (and its settings), the URLs you come from and go to, and how you used Getgo and interacted with our emails and other messages (for example, how you navigated and which links you clicked on).
Some of the data collection described above is facilitated by cookies and similar technologies.
3. How is my information used?
We use personal information for the following purposes or as otherwise described at the time we collect it:
3.1. Establishing and developing neighborhoods.
We use personal information to identify and invite potential new Members to Getgo, and to set up new Getgo neighborhoods. For example, you can ask us to send invitations to potential new Members and reminders on your behalf, send direct mail invitations, invite your friends, or notify you when we start offering the Services to your neighborhood.
3.2. Setting you up on Getgo.
To get Members started on Getgo, we use personal information to:
● Confirm Member accounts by employing several techniques, including checks against third-party data and public records, verification codes, or geo-verification. We also use public registries to block registered sex offenders in the United States (and other countries where permitted by law) from signing up for the Services. In some circumstances, we may ask for additional information (such as government-issued identification and business documentation) to confirm Member accounts.
● Notify neighbors of new Members as they join the neighborhood.
● Populate Member profiles and personalize Getgo.
3.3. Provide and improve the Services.
We use both manual and automated systems to analyze and use your Content and other information, including:
● To operate Getgo, create neighborhoods, suggest neighborhoods, invite neighbors, and improve our products and features.
● To help you create, publish, view, share, and respond to Content, including highlighting interesting posts.
● To highlight groups, neighborhood topics, or other resources.
● To administer and obtain feedback via surveys, sweepstakes, contests, or other promotional activities.
● To personalize your experience.
● To understand the trends, usage statistics, and demographic data of the Members and neighborhoods we serve.
● To respond to your support requests and comments.
● To test and evaluate potential new products and features on Getgo.
● To diagnose and resolve problems, analyze trends, and monitor usage and resource needs.
● To communicate with you about the Service, including by sending announcements, updates, security alerts, and support messages via email, notifications, and text messages.
3.4. Create and maintain a trusted environment.
We may use your information to help create and maintain a trusted environment on Getgo, including:
● To detect and prevent fraud, spam, abuse, security incidents, and other harmful, unauthorized, unethical, or illegal activity.
● To conduct security investigations, audits, and risk assessments.
● To comply with our legal obligations.
● To confirm or authenticate information or identification.
● For the legal and safety reasons described below in Section 4.3.
3.5. Advertising.
We use your information to provide and improve advertisements and other commercial offerings both on and off the Services:
● To help personalize advertisements based on what we think may interest you.
● To provide and measure the effectiveness of personalized advertising, including whether it is interesting to Members and effective for the advertiser.
● To improve the personalization of advertisements.
● To send you promotional messages, marketing, advertising and other information that we think may interest you.
● To invite you to events and relevant opportunities.
We may customize advertising offers you see on Getgo based on information from our advertisers or vendors, on the demographics of your neighborhood, or on your actions, selections, or preferences on Getgo. For example, a home services company might provide a list of addresses eligible for a special deal that we may offer to Getgo Members who live at those addresses. Or, if you search Getgo for a particular product, we might show you advertisements for providers of that product or related or similar products. Our third party advertising partners also use cookies and similar technologies to collect information about Members for advertising purposes as described in Section 4.4 below.
3.6. Research and Development.
We may use your personal information for research and development purposes. As part of these activities, we may create aggregated, de-identified, and/or other anonymous data from the personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
4. Is my information shared with third parties?
We share personal information as follows:
4.1. Content shared on Getgo.
Getgo is a platform for neighbors to share helpful information with each other. To that end, the Content you post on Getgo, such as posts, replies, recommendations, messages, and your profile information, may be visible to other Members, businesses, governments, and agencies, or the public, including Visitors and search engines. You can adjust the visibility of your posts in the preferences in your settings, the preferences on the Content you provide, and as described in Section 5 below. Please be sure to read the options you have under the “What are My Choices” section below. If this information is cached by third-party search engines or other third parties, please note we do not control the practices of these third parties, and they may use caches containing outdated information. Please consult these third parties privacy policies.
4.2. Account confirmation.
We may share your personal information with our verification partners, such as telecommunications providers (if you choose to confirm your account by providing your telephone number) and data providers to confirm your account.
4.3. Legal and safety reasons.
We may retain, preserve, or share your Content and personal information with law enforcement, government authorities, and private parties if we have a good-faith belief that it is reasonably necessary to: (a) respond, based on applicable law, to a legal request (e.g. a subpoena, a search warrant, court order, or other requests from government or law enforcement); (b) detect, investigate, prevent, and address fraud and other unauthorized, illegal or unethical activity, security, or technical issues; (c) protect our or others’ rights, property, or safety; (d) enforce our Member Agreement or any other agreements we have with you; (e) prevent physical injury or other harm to any person or entity, including you and Members of the general public. For example, we may share your personal information with disaster relief agencies, first responders, and other individuals to facilitate disaster or emergency response efforts.
4.4. Advertising.
If you view, click on, or reply to an advertisement or other offer on the Services, we may share your reply and limited Member profile information with the advertiser, and we may log your interaction as part of tracking the overall effectiveness of the advertisement. We may also pre-populate replies to ads you click on with your contact details, but those details are not shared with the advertiser without your consent.
The Services are supported by third-party advertising networks. With your consent, our advertising partners use cookies and similar technologies to collect information about our Members and their devices over time across Getgo and other online services. Where permissible according to applicable law, we may share certain limited personal information, such as hashed emails and advertising identifiers, with our advertising partners that help serve targeted online advertising to those Members or to similar audiences. Our advertising partners may be able to associate this information with you based on your advertising identifiers or other personal information they have about you. Our advertising partners then use the information they collect to provide our Members with personalized ads on Getgo and on different websites and services and to measure the effectiveness of the ads.
4.5. Service providers.
We may also share your personal information with service providers and/or data processors to help us operate, provide, improve, understand, customize, support, and market our Services. These service providers and data processors are contractually required to use it only to provide their service to us, and are contractually prohibited from using it for their own purposes. They provide a variety of services, including information technology, cybersecurity, fraud prevention, hosting, customer relationship management and support, communications delivery, marketing, advertising, and website and mobile application analytics.
4.6. Social Media.
Our Services include certain social media features, including social media share button. If you choose to share a post using the social media share button, information about that Content will be shared with the relevant social media platform.
4.7. Business reorganization.
We may need to share your personal information with the relevant participants in transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, restructuring, reorganization, or sale or other disposition of some or all of the assets of, or equity interests in, Getgo or our affiliates (including, in connection with a bankruptcy or similar proceedings).
4.8. Professional advisors.
We may share personal information with our professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
5. What are my choices?
You can choose the degree to which your personal information, such as the street number of your home address, is shared in your personal profile and alongside your posts by using your account settings. You can modify these account settings at any time.
You can opt out of third-party personalized advertising by adjusting your cookie settings or changing the privacy settings on your mobile device. For more information about third-party use of cookies, mobile advertising identifiers, and similar technologies and how to adjust your settings, see our Advertising and Cookie Policy. Our systems are not currently configured to accept browsers’ “Do Not Track” signals, as no industry-wide standard for handling them has been adopted.
See our jurisdiction-specific disclosures in Section 11 below for more information about the legal rights you have if you live in a listed jurisdiction.
6. How long is my information kept?
We retain your information in our server logs, our databases, and our records for as long as necessary to provide the Services. We may need to retain some of your information for a longer period, such as in order to comply with our legal or regulatory obligations, to resolve disputes, or defend against legal claims.
7. How is my information protected?
7.1. Account security.
Getgo uses technical and organizational measures intended to keep your data secure, including using https on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.
7.2. Other services and websites.
When using Getgo, you may come across links to websites and services operated by third parties that are not owned or controlled by Getgo (for example, if a Member shares a link to a video on YouTube, or if an advertiser provides a link to a contest or sweepstakes). This Privacy Policy does not apply to information collected on any third-party site or application that may link to or be accessible from the Services. These third parties have their own privacy policies, which will apply to any personal information they collect. We do not accept any responsibility or liability for such external sites’ privacy and security practices.
8. Children
Children are not allowed to use the Services if they are under 18 years old or not old enough for Getgo to process their personal information without parental or age-specific consent where they live. If you believe we might have collected personal information from a child in one of these categories, please contact us at support@Getgo.id, and if we learn that we have, we will delete their personal information.
9. Amendments to this Privacy Policy.
We may make changes to this Privacy Policy from time to time, so please review it periodically. If we materially change our Privacy Policy, we will take steps to notify you in advance of the change as required by applicable law, for example by emailing you or by posting a notice in your neighborhood feed. If you object to any changes, you may close your account. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Policy means that the collection, use, and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.
10. Contact us.
Please contact us at Daehanglobal DS Inc.,., 9th floor, 68 Digital-ro 9 gil, Geumcheon-gu, Seoul, Republic of Korea. Email: support@Getgo.id.